Privacy Policy

This Privacy Policy describes how Mold Explore LLC dba Rapid Restore (“Rapid Restore,” “we,” or “us”) collects, uses, and shares information when you interact with this website.

Information we collect

We collect information you submit through our forms (name, phone, email, address, property condition details) and basic technical information such as IP address, browser type, pages visited, and referrer.

How we use information

• To respond to your service request and schedule appointments.
• To follow up on quotes, services performed, and customer feedback.
• To send service updates and, with your consent, marketing communications.
• To improve the website and our services.
• To comply with legal obligations.

SMS/text consent

If you opt in through our lead form, we may send transactional text messages related to your inspection request, scheduling, dispatch updates, and service follow-up. Consent is optional and is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time, or HELP for help.

SMS opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing purposes. We do not currently send marketing/promotional SMS. If we ever do, it will require a separate, distinct opt-in.

Sharing

We share information with service providers acting on our behalf (such as scheduling, CRM, and analytics) under contractual confidentiality obligations. We do not sell personal information.

Your choices

You may opt out of marketing communications, request access to or correction of your personal information, or request deletion subject to legal retention requirements. Contact us at info@rapidrestorefl.com.

Contact

Mold Explore LLC dba Rapid Restore
Email: info@rapidrestorefl.com
Phone: (404) 960-3093